Service Overview

We collaborate with reliable logistics partners and are committed to providing you with efficient and reliable international shipping services. Our goal is to ensure that your package is safely and timely delivered to its destination.

Transportation method

We offer multiple modes of transportation, including international express delivery, air freight, and sea freight. The specific transportation method will be determined based on your destination and package size to meet your needs to the greatest extent possible.

shipping destination

We can send your children’s clothing products to almost all countries and regions. Please provide accurate destination address and contact information when placing an order to ensure smooth delivery of the package.

Shipping time

The transportation time will depend on the destination country or region and the selected transportation method. Generally speaking, international shipping takes 7-20 working days. Please note that transportation time may be affected by international customs, weather, and other factors, which may result in certain delays.

Freight and tariffs

Transportation costs and tariffs are calculated based on the destination country and mode of transportation. During the checkout process, we will display the relevant shipping costs and estimated customs fees. Please note that international transportation may incur additional tariffs, import taxes, or other related expenses, which are your responsibility.

Package tracking

Once your order is shipped, we will provide a tracking number so that you can track the delivery status of the package at any time. You can use tracking numbers to view the real-time location and delivery progress of packages on the logistics company’s website.

Lost or damaged package

If your package is lost or damaged during transportation, please contact our customer support team immediately. We will work with logistics partners to resolve issues and provide appropriate compensation or refunds based on specific circumstances.

Package processing time

We will process your package within 1-3 working days after receiving order confirmation and payment. This includes order confirmation, product packaging, and shipping preparation.

Package delivery address

Please ensure that you provide accurate and complete shipping address and contact information. We will deliver the package to the address you provided. If the package cannot be delivered or lost due to incorrect address or contact information provided, we will not be responsible.

Force majeure factors

In some cases, force majeure factors such as natural disasters, wars, terrorist attacks, etc. may cause package delays or inability to be delivered. In this case, we will work with you to find a solution and minimize any inconvenience it may cause you.

Transportation restrictions

Due to certain laws, regulations, or transportation restrictions, we may not be able to ship certain products to certain countries or regions. Before placing your order, please ensure that the product you purchased is legal and can be shipped in the destination country or region.

The above is the specific content of our shipping policy, and we are committed to providing you with high-quality cross-border transportation services. If you have any other questions or need more information, please feel free to contact us at any time.